Terms and Conditions

Last updated: October 13, 2025

These Terms and Conditions (“Terms”) govern your use of cmdbridgesc.com (the “Site”) and the Services provided by CommandBridge School (“we”, “us”, “our”). By using the Site or Services, you agree to these Terms.

1. Services Overview

We provide structured director-level programmes, guided workshops, and learning resources. Offerings may evolve to maintain quality and relevance.

2. Eligibility & Accounts

You must be of legal age in your province or territory. If you create an account, you agree to provide accurate information, protect your credentials, and accept responsibility for all activity under the account.

3. Acceptable Use

You agree not to misuse the Site or Services, including attempts at unauthorized access, disruption of functionality, infringement of intellectual property, or unlawful activity.

4. Fees & Billing

Programme fees are displayed in Canadian dollars (CAD). By enrolling, you authorize us (or our processor) to charge applicable fees and taxes. You are responsible for maintaining valid payment details.

5. Scheduling & Access

Access to sessions and materials may be time-bound. We may adjust schedules, formats, or delivery methods to improve the participant experience. Material changes will be communicated in advance when reasonable.

6. Intellectual Property

All Site and Service content — including text, structure, and learning materials — is owned by or licensed to CommandBridge School. You receive a limited license for personal learning use. Redistribution or public sharing requires prior written permission.

7. Service Cancellation and Refund Policy

Subscriptions: Cancel anytime via your account or by emailing support@cmdbridgesc.com. Cancellation takes effect at the end of the current billing cycle; access continues until that date.

Refunds: Pro-rated credits may be issued if a verified service disruption prevents reasonable use for 7+ consecutive days within a billing cycle. Credits apply to future cycles or, upon non-renewal, may be returned to the original payment method at our discretion.

Workshops & One-Time Sessions: Cancellations ≥ 48 hours before start receive full credit. Cancellations < 48 hours may incur a session fee to cover preparation and reserved capacity.

Processing: Approved credits/refunds are issued in CAD within 10–15 business days (payment provider timelines may vary).

8. Disclaimers

Services are educational in nature and are not a substitute for professional advice in regulated domains (legal, medical, psychological, etc.). Outcomes vary by context and participation. No promises of specific results are made.

9. Limitation of Liability

To the fullest extent permitted by law, CommandBridge School and its personnel shall not be liable for indirect, incidental, special, or consequential damages, or loss of use or data. Where liability cannot be excluded, it is limited to fees paid for the relevant period.

10. Privacy

Your use of the Site and Services is also governed by our Privacy Policy.

11. Changes to Services and Terms

We may update features, content, or availability of the Services. We may modify these Terms to reflect operational or legal updates. Revised Terms are effective upon posting; material changes will be announced when appropriate.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of Canada and the Province of Ontario. Disputes will be addressed through good-faith negotiation and, if unresolved, the courts of Ontario, Canada.

13. Contact

Questions about these Terms: support@cmdbridgesc.com.